Safe Play Commitment

Responsible Gaming at ebajee

We believe gaming should be enjoyable, not stressful. ebajee provides practical tools and clear guidance to help every player in Bangladesh stay in control, set healthy boundaries, and get support whenever they need it.

21+
Adults aged 21 and above only. ebajee strictly prohibits access by anyone under the age of 21. Age verification is required for all accounts. Gambling is not suitable for everyone.

Our Commitment

Gaming That Stays Fun

At ebajee, responsible gaming is not a checkbox — it is a core part of how we operate. Every feature on our platform is built with player well-being in mind, from the moment you register to every session you play.

Gambling is a form of entertainment, and like all entertainment it works best when it fits comfortably within your life. For the vast majority of our players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond, ebajee is a place to enjoy cricket betting during the BPL season, spin slots for a bit of fun, or explore live casino tables during Eid holidays — nothing more.

We also know that for a small number of people, gambling can stop being fun and start becoming a problem. That is why ebajee invests in real tools that genuinely help — not just policy text. The resources on this page are available to every registered player at no cost and with no stigma attached.

Protection Tools

Stay in Control

Six built-in tools designed to keep your gaming experience healthy and within your comfort zone.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your ebajee account. Once a limit is active, it takes effect immediately and can only be lowered in real time — increases require a 24-hour cooling period to prevent impulsive changes.

Session Time Limits

Define a maximum session length so ebajee reminds you when your chosen time is up. You can set limits of 30 minutes, 1 hour, 2 hours, or a custom duration. A notification appears before the session ends, giving you the chance to finish naturally.

Time-Out / Cool-Off

Need a short break? Activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is fully suspended — no deposits, no wagers, no promotional emails. The time-out cannot be cancelled early once set.

Self-Exclusion

If you feel gambling is becoming a serious concern, self-exclusion lets you block your account for a minimum of 6 months or permanently. Once activated, self-exclusion cannot be reversed during the chosen period — not even by contacting support. Your safety is more important than our revenue.

Loss Limits

Set a maximum loss threshold for a rolling 7-day or 30-day period. When your net losses reach this figure, the platform automatically restricts further wagering until the period resets. This helps prevent chasing losses in a single session.

Activity Statements

Request a full breakdown of your deposits, withdrawals, wins, and losses over any period. Seeing your real numbers in black and white is one of the most effective tools for staying honest with yourself about your gambling habits.

How to Activate These Tools

All responsible gaming tools are accessible directly from your ebajee account settings panel. To activate any tool, log in to your account and navigate to the Responsible Gaming section in your profile menu. Changes to protective limits take effect immediately. If you experience any difficulty locating or activating a tool, contact our 24/7 support team directly at [email protected] — our agents are trained to assist with all responsible gaming requests without judgement.

Support is always free: There is no charge for activating any responsible gaming tool on ebajee. Requesting a self-exclusion or deposit limit adjustment will never affect your standing as a valued player.

Know the Signs

Warning Signs to Watch For

Problem gambling can develop gradually. Being aware of the early warning signs gives you the best chance to act before things escalate.

  • Gambling with money you cannot afford to lose, including funds set aside for rent, food, or bills.
  • Feeling a compulsion to place larger and larger bets to experience the same level of excitement.
  • Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
  • Lying to family members, friends, or colleagues about how much time or money you spend gambling.
  • Feeling anxious, irritable, or restless when you are not able to gamble.
  • Neglecting work responsibilities, studies, or important relationships because of gambling.
  • Borrowing money, selling possessions, or taking out loans specifically to fund gambling activity.
  • Spending an increasing amount of time thinking about past gambling sessions or planning the next one.

If you recognise three or more of these signs in your own behaviour, we strongly encourage you to activate a time-out or self-exclusion on ebajee and to seek support from a trusted person or professional counsellor. You are not alone, and help is available.

Self-Assessment

Ask Yourself These Questions

Honest self-reflection is a powerful first step. Review these questions calmly and truthfully.

Do you find it difficult to stop gambling once you have started, even when you intended to play for only a short time?

If yes: Consider activating a session time limit or a cool-off period from your account settings.

Have you ever deposited more money than you originally planned to in a single session?

If yes: A daily deposit limit can act as a firm boundary and remove the temptation to add more funds impulsively.

Do you gamble as a way to escape stress, anxiety, or personal problems rather than purely for entertainment?

If yes: This is one of the most common early signs of problematic gambling. Speaking with someone you trust or a professional may help far more than any gaming tool.

Have you ever felt guilty or ashamed after a gambling session?

If yes: Consistent feelings of guilt are a strong signal that gambling is no longer purely recreational. Please reach out to our support team or consider self-exclusion.

Remember: There are no right or wrong answers here. This exercise is purely for your own benefit. We encourage all ebajee players to revisit these questions periodically, not just when things feel difficult.

Protecting Young People

ebajee maintains a strict 21+ only policy. Players must be at least 21 years of age to register an account or place any wager on our platform. We implement the following measures to prevent underage access:

  • Age verification at registration: All new accounts require submission of a valid National ID Card (NID) or passport confirming the applicant is 21 or older.
  • Periodic re-verification: Accounts flagged as potentially belonging to a minor are suspended immediately pending full identity review.
  • Parental controls: We encourage parents and guardians to use internet filtering software on shared devices to prevent minors from accessing gambling platforms.
  • Immediate reporting: If you suspect a minor has created an account on ebajee, report it to [email protected] immediately. We will investigate and close the account without delay.

Gambling and Your Finances

One of the most practical things you can do before any gambling session is decide in advance exactly how much you are comfortable spending — and treat that amount as the cost of entertainment, not as an investment with an expected return. Gambling outcomes are based on chance; there is no strategy that guarantees a profit over time.

We recommend the following financial habits for all ebajee players:

  • Never gamble with money allocated for essential living costs such as rent, utilities, food, school fees, or medical expenses.
  • Never borrow money — from a bank, a mobile loan service, or another person — specifically to fund gambling.
  • Set a hard budget for the week or month using ebajee's deposit limit tool, and do not attempt to increase it impulsively.
  • Review your activity statement regularly so you have an accurate picture of your actual net position, not just your most recent wins.

bKash, Nagad, Rocket, and Upay deposits are processed instantly on ebajee. The speed and ease of mobile wallet top-ups can make it easy to deposit more than intended. Using a pre-set deposit limit eliminates this risk entirely.

Quick Reference

All Available Tools

Deposit Limit

Daily / weekly / monthly cap. Instant activation. Reductions immediate; increases require 24-hour delay.

Session Time Limit

Auto-notification when your chosen play duration is reached. Custom durations available.

Time-Out / Cool-Off

Account suspension for 24 hours up to 30 days. No deposits, no wagers, no marketing emails.

Self-Exclusion

Minimum 6-month block or permanent closure. Cannot be reversed during active period.

Loss Limit

7-day or 30-day rolling net loss cap. Wagering auto-restricted when threshold is hit.

Activity Statement

Full transaction and session history for any date range. Available on demand from your account.

Need Help Now?

Reach Out — We Are Here 24/7

If you feel that gambling has become a problem for you or someone you know, do not wait. Contact our responsible gaming team at any time.

ebajee Responsible Gaming Support

Our dedicated support team is available around the clock, every day of the year, including during Eid, Pohela Boishakh, Victory Day (December 16), and all public holidays. All conversations are treated with complete confidentiality.

Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)